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james willis  
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Wednesday, April 29, 2009 11:53 AM Host: adsl-99-28-209-236.dsl.stl2mo.sbcglobal.net Write a comment Send E-mail

this has been the worst experince i have ever had with this company i had an accident in march 09 called agent when it happened no answer called 1-800 number no answer to days later they called we could never connect with each other we kept missing one another then finally after about 2 weeks we made connection with about 3-4 different adjustors then them tell me i had NO coverage policy states 10-29-08/04-29-09 so i talked to my wife after they told me that paul was working on a reinstatement policy 2mos before this took place his sectary new about it and every time we called he was neve able to be reached he was always in a meeting everyday. now that this has happend i am withmout a car but lots debt for rental cars to get to work its a shame to find out at a time like this when every thing i falling down around everywhere they should be liable for this damage the agent didnt do his paper work to complete the reinstatement forms
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